Meet E3 CustomerConnect
Available Now
A Better Website. A Phone That Gets Answered. More Business.
Running a business is hard enough without worrying about an outdated website or missed customer calls. CustomerConnect brings together two essentials:
A professional website that helps customers connect with your business.
A 24/7 virtual receptionist that answers when you can’t.
One simple monthly package. Two tools designed to work together.
The Problem
You Can’t Be in Two Places at Once.
You’re in the middle of helping a customer.
Your phone rings.
You can’t answer because, well, you’re busy doing your job.
By the time you call back, they’ve already hired someone else.
Sound familiar?
Here’s the frustrating part:
The busier your business gets, the easier it is to miss calls from potential customers.
And if your website looks outdated—or you don’t have one at all—you could be losing customers before they even pick up the phone.
CustomerConnect helps with both.
What You Get
Two Tools. One Goal. More Paying Customers.
01
A Professional Website That Works for Your Business
Your website should do more than look nice. It should help potential customers understand what you do, trust your business, and take the next step.
With CustomerConnect, you get:
- A professionally designed website built around your business.
- Mobile-friendly pages that work on phones, tablets, and computers.
- Clear descriptions of your services.
- Prominent ways for customers to call or contact you.
- Basic on-page SEO to help search engines understand your business.
- Website hosting and ongoing maintenance.
No confusing technical jargon. Just a professional online presence that helps people connect with your business.
02
A 24/7 Virtual Receptionist That Answers When You Can’t
You can’t answer every call. But that doesn’t mean every unanswered call needs to go to voicemail.
Your virtual receptionist can:
- Answer calls forwarded when you’re unavailable.
- Greet callers using your business name.
- Answer common questions using information about your business.
- Ask what the caller needs.
- Collect contact information and job details.
- Text you the information so you can follow up.
- Help with calls that come in after business hours.
- Attempt to transfer urgent calls when configured to do so.
And here’s something that makes it different.
Your receptionist already has a head start.
The research we use to build your website also helps us prepare your receptionist with information about your services, business hours, and service area.
So you don’t have to start from scratch teaching it everything about your business.
How the Receptionist Works
Your Phone Rings. You’re Busy. We’ve Got It.
01
A customer calls your business.
They dial your existing business number, just like they always have.
02
You can’t answer.
When your phone is set up to forward unanswered calls, your virtual receptionist steps in.
03
Your receptionist handles the conversation.
It greets the caller, finds out what they need, and collects the important details.
04
You get a text.
Your receptionist sends you the caller’s information so you know who called and why.
05
You follow up.
Return the call when you’re available, already knowing what the customer needs.
- No digging through voicemail.
- No guessing why someone called.
- No interrupting the customer you’re already helping.
Optional Upgrade
Want Customers to Book Appointments Without Calling You?
For businesses that schedule appointments, CustomerConnect can do even more. With our Appointment Booking Upgrade, we can add a booking system directly to your website and connect it to your virtual receptionist.
Book Online
Customers can visit your website, see available appointment times, and choose a time that works for them. They receive a booking confirmation, and you receive a notification.
Book by Phone
Prefer to call? Your virtual receptionist can check your booking calendar during the conversation, offer available times, and book the appointment once the system confirms it. The customer gets an appointment. You get a booking notification. And you didn’t have to stop what you were doing.
One Calendar. Two Ways to Book.
Whether customers schedule online or over the phone, appointments go into the same booking system. Less back-and-forth. Less time spent coordinating schedules. More time doing the work customers are paying you to do.
The Appointment Booking Upgrade is available for an additional fee and requires a compatible booking setup.
Virtual Receptionist — Sample Call
Demo audio coming soon
Hear It for Yourself
Don’t Just Take Our Word for It. Give It a Call.
Reading about a virtual receptionist is one thing. Hearing one answer the phone is another.
We’ll arrange a personalized demonstration so you can hear how a receptionist could answer calls for your business — how it greets callers, asks questions, and handles a conversation.
See Your Website Preview
See What Your Business Could Look Like Online.
You shouldn’t have to imagine what your new website might look like. We’ll create a free website preview based on your business so you can see the possibilities before making a decision.
No generic templates pretending to be your company. A preview built around your business.
Why They Work Better Together
Getting Found Is Good. Getting the Call Answered Is Better.
Think about how customers find and contact a local business.
They search online.
They visit a website.
They look at the services.
And when they’re ready, they call.
A professional website helps them take that first step. A virtual receptionist helps when you’re not available to answer.
And if your business uses appointment scheduling, our optional booking upgrade can help customers book directly online or by phone.
It’s about making it easier for customers to do business with you. Not chasing website traffic for the sake of traffic. Not collecting leads you never have time to follow up with.
Real customers. Real conversations. Real business.
Who It’s For
Built for Businesses That Are Busy Doing Business.
CustomerConnect is designed for local service businesses that need a professional online presence and a better way to handle incoming calls.
If your customers find you online and contact you by phone, CustomerConnect is worth a look.
And if appointments are a big part of your business, ask about adding online and phone booking.
- Plumbing & HVAC
- Electricians & skilled trades
- Pest control
- Auto repair
- Cleaning companies
- Landscaping
- Garage door companies
- Other local service providers
Pricing
Simple Monthly Pricing. No Marketing Circus.
CustomerConnect combines your professional website and 24/7 virtual receptionist in one monthly package.
E3 CustomerConnect
Available Now
$—
/ month · price to be finalized
Includes:
- Professional business website
- Mobile-friendly design
- Basic on-page SEO
- Website hosting and maintenance
- 24/7 virtual receptionist
- Business-specific receptionist setup
- Caller information and text notifications
Optional Paid Upgrade
Appointment Booking
Add online appointment scheduling to your website and connected phone booking through your virtual receptionist.
Additional price: to be finalized
We’ll help determine whether appointment booking makes sense for your business and how it should be configured.
Just Need a Website?
We also offer a website-only option for businesses that aren’t ready for the virtual receptionist. Contact us to learn more.
Your Business Deserves Better Than Missed Calls and an Outdated Website.
You work hard to take care of your customers. Let your website and virtual receptionist help you stay connected with the next ones.
Start by seeing what your new website could look like. Or hear how your virtual receptionist could answer calls for your business.